FAQ & Site Info

Because we want you to be able to select the perfect product type, color and size to complement each of your favorite designs, your items will be printed after you order them. Your order is hand-printed by real humans. The printing process takes 2 to 3 business days before we ship it to you. Some items will be shipped separately, and may take a bit longer due to the printing process. (For example, pillows and totes may take longer to print and will ship separately). Other items that are shipped separately include posters, mugs, stickers, and socks. All items are packaged separately to insure they arrive in good order.

US standard domestic shipping takes 5 to 10 business days International shipping takes 2 to 5 weeks Expedited shipping – Do you offer faster shipping options? For US shipments, yes we do!

Depending on your country, you may owe duties, taxes, or import fees in addition to our shipping rates, which only cover the transit cost of the products. Sorry, we can’t change your government’s laws!

UPS DHL/USPS in the U.S. DHL Internationally

You should have received an email with a confirmation receipt when you placed your order, and another email with a tracking link when your order was shipped. Simply click on the tracking link in that email and you will be automatically redirected to the tracking information. If you didn’t receive a tracking confirmation, check your email spam folder. Sometimes our emails get sent to the spam folder accidentally. If it is not there, contact customer support: Tracking links take 1 to 2 business days to update in our shipping partner’s system, so give it some time to process. If you’ve been waiting more than 2 business days, contact our customer support.

If you placed an ordering shipping to the US more than 10 days ago or an international order more than 30 days ago, contact customer support via email immediately and we will take care of that for you right away!

We are sorry to hear you may have experience an issue with an item you order! We will gladly issue you a replacement item or issue a refund back to your original form of payment within 30 business days from when you received this item for any of the following reasons: You receive an incorrect item Your order contains damaged product(s) Your order has a printing mistake Part of your order is missing from the package You do not receive your order but it has been marked as delivered by USPS or DHLGlobalmail. You can contact us to get a replacement on its way to you ASAP! Please include your original order number and the details on what item(s) you would like us to replace and the size you would prefer.

If you receive an item you are not completely satisfied with, Let us know! You have 30 days from your order date to contact us. Email us with your question about your return. Our customer service team is happy to help answer any questions you may have regarding your return via email or chat. We will work to quickly issue a replacement for your product order.